Book A Repair Service

Information and Fees

Need expert help with your appliance?
Check out the FAQ page or book a service online* with one of our qualified service and repair technicians.

To book a service and repair please have the following information ready.

Appliance type
Model Number
Serial Number (if available)
Date of purchase (if Appliance is in Warranty)

Service and Repair Fees (Out of Warranty)#

Monday – Friday

$155.00 Flat rate (includes service call out and labour) excludes spare parts

Saturdays (not available for online booking)

$185.00 Flat rate (includes service call out and labour) excludes spare parts

Assistant Technician

$70 (if required)

(#Metro areas only excluding Tasmania)

Please tick check box if this applies

My appliance is covered by Warranty (Proof of purchase required for Warranty or fees will apply)

If you wish to book a service for more than one appliance, please call us on 13 13 49

* Online booking not available for gas appliances (e.g gas cooktops, gas stoves, barbecues) or small domestic appliances. If you are having an issue with a vacuum cleaner, please find a service and repair centre near you.