As the impact of COVID-19 (coronavirus) increasingly affects our community, we are committed to the health and wellbeing of our customers and employees.

Due to the recent SA lockdown restrictions effective from 12:01 am Thursday, 19 November 2020, this may have an impact on our Service and Repair operations as our Spare Parts National Distribution Centre is based in Adelaide.

Our Service and Repair Technicians are operating business as usual. However, there may be a delay in fixing your appliance if we need to order spare parts from Adelaide.

Our Sydney based Customer Care Centre are operating seven days a week, monitoring our phone and email with limited resources which may result in longer response times.

We appreciate your patience and understanding and remain committed to provide the best possible service.

For more information on the latest government advice, please visit